Driver Welfare Policy

Tawithsa is committed to promoting the safety, wellbeing, and fair treatment of all licensed drivers working under its operation.

We recognise that driver welfare directly contributes to passenger safety and the overall quality of our services.

Our key objectives are:

• •To ensure all drivers work in safe, healthy, and fair conditions.
• •To prevent driver fatigue and stress through reasonable scheduling.
• •To provide open communication channels between drivers and management.
• •To encourage a culture of respect, professionalism, and mutual support.

• •Drivers are encouraged not to exceed 10 hours of driving within any 24-hour period, in line with TfL’s guidance.
• •Adequate rest breaks must be taken between shifts.
• •Any driver showing signs of fatigue or stress will be advised to rest before continuing work.
• •The company monitors booking activity to prevent excessive working hours.

• •Drivers must report any health or safety concerns immediately to the Director.
• •All drivers are provided with regular safety updates and briefings.
• •Support is available for stress, wellbeing, or fatigue management through direct communication with management.
• •Tawithsa encourages safe driving practices and compliance with all TfL and DVLA regulations.

Drivers may raise welfare or safety issues at any time via email or in person:

• •Email: info@tawithsa.co.uk
• •Director contact: 020 4534 8665

All concerns will be reviewed confidentially and addressed promptly.

This policy will be reviewed annually or sooner if there are changes in TfL regulations or company operations.

Feedback from drivers will be actively encouraged to improve working conditions and wellbeing measures.