01
Information We Collect
We collect the following types of information:
- Your name, phone number, and email when you make a booking.
- Pickup and drop-off locations, booking times, and journey details.
- Payment information (where applicable).
- Driver details and vehicle information for operational and safety purposes.
02
How We Use Your Information
Your information is used for:
- Managing bookings and dispatching vehicles.
- Communicating with passengers and drivers.
- Meeting TfL licensing and record-keeping obligations.
- Safety, security, and fraud prevention.
03
Sharing of Information
We do not sell or share your data for marketing purposes.
Your data may be shared only with:
- TfL and law enforcement agencies (if required by law).
- Our licensed drivers to fulfil your booking.
- Service providers who securely process payments or IT systems on our behalf.
04
Data Retention
We retain booking and operational records for 12 months in compliance with TfL’s Operator Licence Conditions.
05
Your Rights
Under the UK GDPR, you have the right to:
- Request access to the information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for processing (where applicable).
Requests can be made by email to: info@tawithsa.co.uk
06
Contact Us
N1Q LTD
77 Fulham Palace Road, London, W6 8JA
Email: info@tawithsa.co.uk
Phone: 020 4534 8665
ICO registration reference: ZC042672
If you have concerns about how your data is handled, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk